Receiving Guidelines

Table of Contents:

(i) Welcome

(ii) Receiving Requirements

        A. How to prepare your shipment

        B. How to process through the Atomix Platform

(iii) FAQ

Welcome to the Atomix Team!

  • We look forward to partnering with your business, helping you grow. 

  • If you ever have any questions or concerns reach out to us directly at or to your Nucleus Pod and Customers Success Manager via Slack

Receiving Requirements:

    A. How to prepare your shipments

Note - If you are not on the Atomix Platform Plan, you'll only prepare your products based on the following steps: 

  • Each box, pallet, or container must be sent to the following address:

Atomix Logistics / [Your Company Name]

11001 West Mitchell St. 

Milwaukee, WI 53214

  • Each SKU must be packaged in its own packaging

  • Each box should only have one SKU. If not, SKUs must be properly separated and designated in their own packaging.

  • Each item should be barcoded

    • However, this is not a requirement. If you’d like Atomix to barcode the product on receipt, we’ll do so (for $.20 a label)

  • Each box should be labeled with the (i) SKU - (ii) the number of boxes per SKU - (iii) the number of items in the respective box.

    • For example, REDHAT - 1 of 15 - 50; REDHAT - 2 of 15 - 50; FLAG-L - 1  of 2 - 20; FLAG-L - 2 of 2 - 20.  

  • Email the tracking number, the PO (typically includes what’s inside the shipment), and the estimated delivery date.

B. How to process through the Atomix Platform 

  • First, you will begin the process by Uploading SKUs. SKUs are fundamental for our system to manage inventory quantity and associate orders with each SKU.
    • Two methods exist for uploading SKUs
      • 1) Add each SKU individually in the app: Go directly to the next step and initiate a Warehouse Shipment (note: you will be creating Items individually)
      • 2) Bulk Import of SKUs: Navigate to the Inventory Tab, select Import in the top right corner, download the sample CSV file, add SKUs and the SKU data (note: the sections with existing sample data are required), save the file, and upload the file with the Import function (previously clicked). 
  • Next, you will initiate a Warehouse Shipment (WS) via the Warehouse Shipment Tab.
    • Navigate to the New Warehouse Shipment
    • Create a Supplier (either your address or your manufacturers, where ever the product is being sent from)
    • Provide Estimated Date of Arrival
    • Provide the Shipment Method (Freight, UPS, DHL, etc.)
    • Note: the other fields are not required.
    • Choose the SKUs included in the Warehouse Shipment
    • Choose the Quantity of Each SKU included in the Warehouse Shipment.
    • Confirm the Shipment and we'll handle the rest!

Note: During the Onboarding Process, the Atomix team will walk you through each step.


How do you maintain inventory quality control?

Our receiving process includes two-step verification. First, once the Warehouse Shipment (WS) arrives at our facility, the WS enters our Receiving Station (RS). At the RS, our team confirms the WS SKU Quantity matches the BOL (or Shipment List) via RFID. Second, the Inventory is distributed to their Identified Location and our System confirms the SKUs location matches the receiving WS.

 Are there any costs for receiving?

Yes - Your Customer Success Manager has access to your pricing.

Why create a receiving in the first place?

Imagine several boxes of a product are dropped off. No one recognizes the item, there's no account name ascribed to the boxes. Without a proper receiving protocol in place, managing inventory would be challenging and disorganized. For that reason, a receiving is necessary to ensure that your inventory is identified and processed properly.

 Are there any best practices that you recommend?

We recommend that all of your goods have outer packaging so as to prevent damage and/or becoming dirty. This is especially true of all apparel.