Receiving Guidelines Part 1 of 2

Table of Contents:

1. Timeline for Receiving

2. Receiving Requirements

        A. How to prepare your shipment

        B. How to complete your warehouse shipment (Part 2 of 2)

3. Box and Pallet Packaging Guide

4. Penalties

5. FAQ

Timeline for Receiving:

  • 5 business days
  • For Atomix to correctly inbound your inventory, Atomix must have all data necessary (boxes and inventory labeled correctly, and warehouse shipment submitted.) Once a warehouse shipment is submitted and inventory is delivered to the Atomix warehouse, please allow Atomix up to 5 business days to fully inbound a warehouse shipment.
  • Please note that from November 15th until December 15th, new shipments will not be received by Atomix. Any shipments that arrive during that time period will be received after December 15th. Please reach out to your Account Manager with any questions or concerns. 

Receiving Requirements: 

The following steps must be followed in order for Atomix to receive your inventory in a timely manner! 

Failure to follow these requirements will result in penalties (please see Pictures & Penalties section below)

1Each box, pallet, or container must be sent to the following address:

Atomix Logistics / [Your Company Name]

2203 West Michigan Street 

Milwaukee, WI 53233

Additionally, please provide the below notes to your manufacturer or shipper:

  • Delivery Note: Enter on 22nd Street - Double Dock Doors under Massive Overhang
  • Contact Atomix @ 816-602-4066
  • Delivery Window: 9:00am-5:00pm M-F
  • No Lift Gate Access - Special Request Only

2. Each SKU must be packaged in its own packaging.

3Each box should only have one SKU.

  • If not, SKUs must be properly separated and designated in their own packaging.
  • If you're unsure, please notify your Account Manager to confirm or additional handling fees will be applied.
  • The Atomix Team is more than happy to help guide you on how to prep boxes so feel free to reach out at any point!

4. Each item should be barcoded

  • However, this is not a requirement. If you’d like Atomix to barcode the product on receipt, we’ll do so (for $.20 a label)

  • This process increases inventory tracking accuracy.

5. Each box must be explicitly and clearly labeled with the (i) SKU - (ii) the number of boxes per SKU - (iii) the number of items in the respective box.

  • For example, 

    • REDHAT - 1 of 15 - 50; 

    • REDHAT - 2 of 15 - 50; 

    • FLAG-L - 1  of 2 - 20; 

    • FLAG-L - 2 of 2 - 20.  

6. Each box should have the SKU barcode on the exterior.

7. Each pallet cannot exceed 48'' (inches) in Height. Standard Acceptable Pallet Dimensions are 40''x48''x48'' **

**unless explicitly discussed with your Customer Success Manager

Box and Pallet Packaging Guide:



-The Atomix Team will only be able to receive inventory if a Warehouse Shipment is submitted through the Atomix platform. The Warehouse Shipment is required so that we are able to properly inbound your inventory within 5 days of receiving it. 

-Failure to comply with these requirements leaves you subject to additional special project fees or label (barcode) fees. 

  • Special project fees are billed at $45/man/hr.

  • Label fees are $0.20/label (barcode).


-If the Warehouse Shipment is not in the system 5 Days prior to arriving at the Atomix Facility, Receiving Delays will occur until the Shipment is properly inputted to the platform.

Note: During the Onboarding Process, the Atomix team will walk you through each step. Please reach out to your Account Manager with any questions!


How do you maintain inventory quality control?

Our receiving process includes two-step verification. First, once the Warehouse Shipment (WS) arrives at our facility, the WS enters our Receiving Station (RS). At the RS, our team confirms the WS SKU Quantity matches the BOL (or Shipment List) via RFID. Second, the Inventory is distributed to their Identified Location and our System confirms the SKUs location matches the receiving WS.

 Are there any costs for receiving?

Yes - Your Customer Success Manager has access to your pricing.

Why create a receiving in the first place?

Imagine several boxes of a product are dropped off. No one recognizes the item, there's no account name ascribed to the boxes. Without a proper receiving protocol in place, managing inventory would be challenging and disorganized. For that reason, a receiving is necessary to ensure that your inventory is identified and processed properly.

Are there any best practices that you recommend?

We recommend that all of your goods have outer packaging so as to prevent damage and/or becoming dirty. This is especially true of all apparel.