The Atomix Onboard Checklist provides an easy-to-follow guide for clients to begin their partnership with Atomix. The Onboarding Process can be completed in less than 24 hours.





Slack Account Setup

Atomix to send invitation to the client

  • Slack allows you to communicate via instant text messaging with the Atomix Team 24/7

  • Respond in 15 minutes, resolve the situation in 24 hours


Billing Account Setup

Billing starts on the 1st and 15th of every month

  • Only charged for storage utilized and orders shipped

  • Storage charged daily (faster selling units remain in storage for shorter periods of time)

  • Set up Deposit with Customer Success Manager


Sign Contract

Review the Contract (here)


Atomix Platform

Account Setup

Client creates login and Atomix grants access to the Platform (create login here)

  • The platform allows clients to handle and manage their business with Atomix - Inventory, Order, Shipping Management in One Unified Platform


Integrate Store

Client provides access to their store (here)

  • Atomix frees you from the headaches of integrating your store.


Client Creates Warehouse Shipment

Client logs in to account and creates Warehouse Shipment

  • This action notifies Atomix of incoming shipments

  • Atomix received and scans the inventory into pre-identified storage units in Our Nucleus Pod. 


Client Receiving Guidelines

Review the Receiving Guidelines (here) on how to prepare and send Warehouse Shipment

  • Provides a guideline for how to properly prepare your inventory to Atomix Warehouse


Discuss Special Projects

Special Projects are one-off tasks outside the normal course of the pick/pack process (here)


Discuss Returns Guidelines

Review Returns Guidelines (here) to determine how to handle returns



Feel free to reach out to our team at any point if you have any outstanding questions! We’d be delighted to help (