Account Management

Lost-in-Transit & Filing Carrier Claims
Table of Contents: (i) Overview (ii) Filing a Claim (iii) When Can I Submit a Claim? (iv) Claim Reminders  (v) Atomix Insurance Overview If you...
Sun, 3 Oct, 2021 at 11:40 PM
What are Special Projects?
Special projects are one-off tasks that fall outside the normal Pick/Pack Process.  This includes tasks such as: Re-Receiving Inventory, Inventory Cy...
Thu, 15 Sep, 2022 at 5:16 PM
Login to Atomix Platform
If you're a new customer, please reach out by filling out our Brand Preferences Form and scheduling a call to speak with our Fulfillment Consultants. ...
Mon, 27 Sep, 2021 at 6:39 PM
Map SKUs & Create SKU Bundles
Whether you're looking to start selling bundles or across different sales channels, maintaining SKU consistency in our platform or having the ability t...
Wed, 15 Dec, 2021 at 1:10 PM
Billing Overview
Billing Overview Billing occurs on the 1st and 15th of each month. At times, billing will be delayed several days to account for Shipping (Carrier) Fees...
Wed, 23 Mar, 2022 at 7:47 PM